Why agents, not tools

Most tools depend on people stopping what they're doing to type something in. Professionals don't work like that — they talk, they act, and they move on.

Agents are different. They combine multiple inputs — voice, documents, firm knowledge and context — and use them to complete a workflow end-to-end.

They don't wait for a perfectly written prompt. They don't need someone to push information into a system.

An Agent can:

ask questions that uncover missing detail
interpret what it hears and reads
apply firm-specific knowledge
structure the information consistently
route it to the right systems or teams
improve over time as it works inside your firm

Tools give you outputs. Agents deliver outcomes.

By combining agentic reasoning, unstructured data, and short conversations, our Agents handle the kind of non-billable but revenue-generating work that has never scaled — until now.

The anatomy of an Agent

Every Agent follows the same core pattern:

1. Capture

Context behind matters, meetings, events and/or other business development interactions.

2. Understand

The Agent uses your firm's taxonomy, tone, sector knowledge and unstructured materials to understand what the information means.

3. Structure

Information is turned into consistent, high-quality outputs: credentials, summaries, BD notes, follow-up tasks, opportunity flags.

4. Act

Outputs flow into your CRM, BD teams, marketing, partners or other workflows — wherever they can create value.

5. Improve

The more an Agent works inside your firm, the more accurate, context-aware and valuable its outputs become.

This is how a system of action emerges.

What is a Legal Engine Agent?